SolutionsIQ is a dynamic, challenging, and fun place to work.
With over 400 employees, SolutionsIQ creates an environment where people and new ideas thrive, and brilliant solutions come to fruition. SolutionsIQ Shared Values spell RESPECT. We recommend listening to Aretha Franklin singing Respect while reading:
Raising the Bar – We raise the bar
- Fostering high trust relationships between employees and management.
- Recognizing that the way to generate enduring profits is to create and maintain a culture that attracts, focuses, and keeps talented employees.
- Recognizing that happy employees are engaged employees who provide the top level of performance for our customers and SolutionsIQ.
Excellence – We strive for excellence
- Using the SolutionsIQ Best Practices approach in all that we do.
- Setting expectations and executing for results.
- Aligning our communication with our Vision, Mission, and Goals, and sharing information.
Success – We set standards for success
- Defining the desired outcome of our customer engagements up front, measuring performance and providing the right solutions.
- Practicing our performance management philosophy by setting clear expectations and recognizing wins.
- Achieving “Customer Delight,” not simply customer service.
Promises – We keep our promises
- Doing what we say and saying what we do.
- Competing aggressively yet with integrity.
- Maintaining honesty and subscribing to the highest standard of ethical conduct.
Empowerment – We empower our people
- Focusing on our employee’s strengths, which enhances performance and productivity.
- Supporting our employees in achieving their professional goals through coaching, mentoring, and training.
- Tapping into our knowledge base for promotional opportunities within SolutionsIQ.
Customers – We look out for our customers
- Putting our customers first, whether internal or external.
- Understanding our customer’s needs, adding value to their organizations and assisting them in exceeding their goals.
- Being dedicated to building long-term, quality customer relationships.
Team – We succeed as a team
- Recognizing each individual’s contribution to the success of our initiatives.
- Sharing a commitment to work, learning and continual improvement.
- Providing knowledge-sharing events – formal and informal.
R E S P E C T underlies SolutionsIQ values from the inside out. We foster an exchange of ideas among team members from diverse backgrounds and conduct business with compassion, integrity, and collaboration. It’s part of what makes working for SolutionsIQ both gratifying and fun! |