Deliver Fast and Responsively

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Rapid Responsive Delivery

Market winning businesses produce high quality products and services, release them to market quickly, and continuously adapt solutions based on feedback and market reaction. To delight customers and satisfy market demand, effective delivery depends on lean execution, immediate response to feedback, and near-zero-defect quality.

To support innovation or any higher business agility capability, enterprises must demonstrate the ability to deliver high-quality products rapidly and continuously — a capability we call Delivery Agility.

Components of Delivery Agility

What is Delivery Agility?

Foundational to Business Agility is the ability to ship high quality fast and responsively without losing market share to smaller, more nimble competitors and while retaining customer loyalty and referrals. This is what we call Delivery Agility. We identify three indicators of Delivery Agility:

The ability to build high-quality technology
The ability to deliver fast and responsively
The ability to thrill users

Build High-Quality Technology

With this competency, organizations:

Have a zero-defect culture with near-zero escaped defects
Leverage high test automation
Automate governance and technical debt tracking
Can implement push-button deployment to production with no human configuration
Leverage application analytics that provide detailed usage reporting