In order to optimize flow of value to customers and maximize competitiveness, leaders must be forward thinking. They must exhibit the vision and commitment to develop a culture of continuous learning and adaptation, and they need to engage their knowledge workers in creating and realizing that vision.
This requires leaders to adapt and innovate as quickly as the products they oversee. Old, ingrained management habits need to be shed in order to grow and lead despite constant change, uncertainty and market volatility. This also may require redesigning organizational structures and processes to optimize realization of vision, while incorporating a continuous improvement mindset.
We call this capability Leadership Effectiveness.