4 Steps to Change with the ITC Map


Drawing from the work of Lisa Lahey and Robert Kegan, Henry Dittmer shares his experience using the Immunity to Change (ITC) map to help participants of his session identify what is keeping them from achieving a desired change. Dittmer used the four-step ITC map to demonstrate why – paradoxically – he doesn’t like presenting at conferences. The four steps are:

  1. What One Big Thing do you want to commit to changing?
  2. What are you doing or not doing that’s keeping you from doing this thing?
  3. What worries and fears (hidden competing commitments) arise when you think about doing this thing?
  4. What assumptions make these commitments real for you?

From here you can test assumptions: are they real, are they silly? Do you really believe them? Dittmer finds that some difficult assumptions can open the door to coaching, for individuals and teams and even organizations. “It’s really most powerful when individual leaders are getting leadership coaching,” and then after they arrive at their One Big Thing, the team can look at itself collectively and decide what is their One Big Thing, specifically in terms of the company they are leading.

Accenture | SolutionsIQ’s Howard Sublett hosts at Mile High Agile in Denver, Colorado.

Listen on iTunes >