Change the Norms to Change the Culture

Jorgen Hesselberg, cofounder of Comparative Agility, and Steven Wolff, partner in Group Emotional Intelligence Partners, sat down with us to talk about their Agile2018 presentation on “Emotional Intelligence as a Performance Multiplier.”

Emotional intelligence has a profound affect not just on team dynamics but also on organizational culture. In his research Hesselberg has found that culture is often on the list of factors for team performance – but what is culture? Says Wolff, “When you can affect the rules of behavior – the norms – you can change the patterns of behavior that you see and feel – which is the culture.”

Accenture | SolutionsIQ’s Howard Sublett hosts at Agile2018 in San Diego.