Lyssa Adkins get’s intense at Agile 2014 – Need we say more?

Disclaimer: BigVisible Solutions was acquired by SolutionsIQ in 2014.

Lyssa talks through the key skills for facilitating intense conversations.

Very few of us have the skills and experience to navigate intense conversations so when a hot moment arises, we often sidestep it, take it “offline”, or jump in to mediate it. We didn’t learn this stuff in school! But it’s time to learn it now.