The responsibility process consists of a number of levels of progressive awareness:
- Blame: Looking outward and pointing at others as the source of your problems – They didn’t deliver their part of the project in time for me to complete my work.
- Justification: Finding reasons in your environment for why things are the way they are – My computer wasn’t working well and it slowed me down.
- Shame: An inward laying of blame or guilt for the situation – Why can’t I work harder and get this done?
- Obligation: The sense that you have no choice but to get something done – I have to get this done because people are expecting it.
- Responsibility: The target state of owning up to the situation and actively engaging from a positive position of power – I will complete the project because it gives me the opportunity to master this skill and opens doors to new ideas.
Chris also discusses the two associated states and the three keys to successfully reaching an empowered state of responsibility.