The following refund and cancellation policy is effective August 1, 2017. It only applies to the ACI Agile Bootcamp course. Please review the Refund and Cancellation Policy for other courses. Full refunds are available up until thirty (30) days before the scheduled start of the training event. Partial refunds or credit is available up until… Read More >

In order cancel your registration, please e-mail [email protected] with your Name, Course Date, and Course Name. Please keep in mind that cancellations are subject to our Refund & Cancellation Policy. Read More >

In the event your class is cancelled, you will have an option receive a full refund of your registration fee, or you can be transferred to another class of your choosing.   Read More >

We can transfer your registration to another class. Please review our Transfer Policy. Read More >

The following refund and cancellation policy is effective August 1, 2017.* Full refunds are available up until thirty (30) days before the scheduled start of the training event. Partial refunds are available up until fifteen (15) days before the event. Refund requests received between 15 – 29 days prior to the training event will be… Read More >

The following transfer policy is effective August 1, 2017. It only applies to the ACI Agile Bootcamp course. Please review the Transfer Policy for other courses. Transfers requested thirty (30) days before the scheduled start of the training event will be processed at no charge. Transfers requested at least fifteen (15) days before the event… Read More >

You are eligible to assist any Agile Coaching Institute (ACI) class that you have taken as a student.  E-mail [email protected] stating the class you took and where you are located. A training coordinator will work with you to schedule you to assist or add you to a waiting list if an assisting opportunity is not… Read More >

Everyone is required to stay at the retreat center; this ensures that you and your bootcamp colleagues can fully benefit from the immersive experience, including sharing physical space, building camaraderie and taking advantage of opportunities for unstructured learning with your fellow students after class hours. Agile Coach Bootcamp is designed to be a transformational experience,… Read More >

We invite you to browse the course catalog for a description of the classes within our curriculum. If you have any additional questions, please reach out to [email protected] Read More >

Recommended reading and pre-requisites vary for each course. Please review the details for the course you’re registering for by browsing our course catalog. Read More >

Course materials are not available prior to class. Please refer to your registration confirmation and other e-mails for suggested reading and preparation tips. Read More >

Recommended reading and pre-requisites vary for each course. Please review the details for the course you’re registering for by browsing our course catalog. Read More >

During class, you will receive a variety of materials to support your learning journey. We encourage you to keep these as they will contain the majority of information covered in class. Read More >

We will be happy to send you an electronic copy of the course materials you lost.* Please e-mail [email protected] with your name, course name, and course date. The team will reply with a link to download your materials. *Exceptions apply. For Agile Coaching Institute (ACI) courses, electronic materials are not issued. A set of printed… Read More >

We will provide all necessary training materials, including course booklets, writing utensils and materials for exercises. You are encouraged to bring items along that might make your training experience more comfortable. This would include multiple layers of clothing for those that prefer a specific level of warmth or snack foods for those with specific dietary… Read More >

Instructors discourage usage of electronics such as laptops, iPads, and cell phones during active instruction. At the beginning of class, there is often a vote on a working agreement for how to use electronic devices during class. Read More >

We cannot guarantee the availability of publicly accessible Wi-Fi at every training location. However, the majority of our venues provide general guest access. Read More >

We do not currently provide translator or interpreter services for course attendees. However, attendees are welcome to provide their own interpreters as needed. Read More >

The course date, venue, city and instructors will all be listed on the individual event page within our course calendar. Once you register, you will receive a confirmation email with details for the class. Register for a class now > Read More >

During the registration process, dietary restrictions can be designated for each class attendee. If you have a specific concern, please reach out to [email protected] a minimum of two (2) business days prior to the start of your event to ensure we have the catering order prepared properly. At this time, we are only able to… Read More >

Courses that are confirmed to run are marked Guaranteed to Run badge within the course calendar. If you registered for an event prior to course confirmation, you will receive an e-mail once the course is confirmed to run. If you have a question about a specific event, please reach out to [email protected] Read More >

The process to receive your certification varies based on the class you take. Please review the course details within our Course Catalog for information specific to the event you are participating in. Read More >

Please contact [email protected] Be sure to send your full name, course name, and attendance date for the class. Read More >

Each certification is different. Please review the course details within our Course Catalog as well as Certifications page for information specific to the event you are participating in. Read More >

The process for obtaining each certification is different. Please review the Certifications page as well as course details within our Course Catalog for information specific to the event you are participating in. Read More >

Certifications are issued by multiple certifying bodies. We currently work with Scrum Alliance, Scaled Agile, and ICAgile to issue certifications after class. Please review the Certifications page for more information. Read More >

The renewal and maintenance of certifications is overseen by the certifying body that provided your original certification. Please review the Certifications page for more details. You can also go directly to certification renewal details for our three primary partners: Scrum Alliance Certifications Scaled Agile Certifications ICAgile Certifications (note, ICAgile certifications do not require renewal) Read More >

Our course catalog provides the ability to obtain the following certifications: Certified ScrumMaster (CSM), Scrum Alliance Certified Scrum Product Owner (CSPO), Scrum Alliance Certified Scrum Developer (CSD), Scrum Alliance SAFe Program Consultant (SPC), Scaled Agile SAFe Release Train Engineer (RTE), Scaled Agile SAFe Agilist (SA), Scaled Agile SAFe Practitioner (SP), Scaled Agile SAFe Product Manager… Read More >

Yes. Please refer to the SolutionsIQ Guide to Continuing Education Credits for information on each course. Read More >

SEUs (Scrum Education Units) are associated with the Scrum Alliance. PDUs (Professional Development Units) are associated with the Project Management Institute. Both are a way of tracking continuing education in order to achieve or maintain certifications from these organizations. Ready more about Agile Certifications . Read More >

A subset of our courses have been reviewed and approved by the Scrum Alliance. Please refer to the SolutionsIQ Guide to Continuing Education Credits for information on each course. Read More >

To report your PDUs, please login to the PMI Continuing Certification Requirements System (CCRS) at www.pmi.org/ccrs. SolutionsIQ REP ID = 3493 Please refer to the SolutionsIQ Guide to Continuing Education Credits to find activity codes for each course. Read More >

To report your SEUs, please login to your Scrum Alliance Dashboard at https://www.scrumalliance.org/login Please refer to the SolutionsIQ Guide to Continuing Education Credits to find pertinent details for each course. Read More >

Yes. Please refer to the SolutionsIQ Guide to Continuing Education Credits for information on each course. Read More >

Yes. We offer a full range of Agile training curriculum on-site at client locations. Contact us to request a quote, and feel free to browse the online course catalog to learn more about ways we can help your organization’s Agile journey. Read More >

See the course calendar to browse and search all upcoming training events. Read More >

As of this time, SolutionsIQ public training sessions are offered only in the United States and India. Select Agile Coaching Institute (ACI) partners offer classes internationally. All events are listed on the Public Training Calendar.  If you are interested in training outside of the United States or India, please contact us. Read More >

We require a minimum number of registrants to confirm a public training event. Confirmed training events are marked with a Guaranteed to Run badge within the course calendar. If you have a question about a particular event, please reach out to [email protected] Read More >

Our instructors administer course feedback surveys during class. Should you wish to share additional information, please call 1-800-235-4091 or email [email protected] We will do our best to respond to you as quickly as possible. Read More >

Please call 1-800-235-4091 or email [email protected] We will do our best to respond to you as quickly as possible.Should the team not be immediately available, you can expect e-mails and phone calls to be returned within three business hours on standard work days. Read More >

Please call 1-800-235-4091 or email [email protected] We will do our best to respond to you as quickly as possible. Should the team not be immediately available, you can expect e-mails and phone calls to be returned within 3 business hours on standard work days. Read More >

SolutionsIQ has a dedicated training support team on both the east and west coast who work directly with our instructors to provide the most complete and updated information on training, adoption, and value. Feel free to email us at [email protected], we will do our best to respond to you as quickly as possible. Should the… Read More >

SolutionsIQ is a Member Training Organization of ICAgile. This means we are enabled to issue certifications to individuals that successfully complete ICAgile accredited courses. Learn more about ICAgile on http://www.icagile.com. Read More >

ICAgile is the International Consortium of Agile. They are not a training company. They collaborate with industry experts to define learning objectives and then accredit instructors and course materials to match the defined standards for the industry. Learn more by visiting http://www.icagile.com. Read More >

Please visit the Certifications page to review details about the ICAgile certifications available at this time. Read More >

Yes. Please contact [email protected] for more information. Read More >

Registration fees vary based on course. Please visit the Course Calendar to view pricing for specific classes. Read More >

Registration for public training events requires a valid Unites States credit card. No other payment forms are accepted. Register for a class now > Read More >

You will complete registration through our online registration partner Eventbrite. Please call 1-800-235-4091 or email [email protected] if you need assistance, or have any issues registering via the portal. You will find a link to register via the Course Calendar. Read More >

After completing your registration online, a confirmation will be emailed to the primary contact address provided. Please contact us by emailing [email protected] if you need an additional copy of your receipt. Read More >

Please contact [email protected] to be transferred to the correct class. Read More >

Please contact [email protected] to request a copy of your registration confirmation. Read More >

Standard discounting for groups of 3+ and 5+ are available within our online registration system. Please select a course from the Course Calendar to view group pricing options. Read More >

For questions regarding registrations purchased through an approved reseller or third-party, please contact the vendor directly for assistance. Read More >

Scaled Agile, Inc. (also known as SAI) is the organization that has defined the Scaled Agile Framework (SAFe). They are the certifying body for all SAFe certifications. Learn more by visiting http://www.scaledagile.com. Read More >

We offer a subset of SAFe certifications through public training events. All SAFe certifications are available through private training events. Learn more about SAFe Training options. Read More >

SolutionsIQ is a registered partner of Scaled Agile, Inc. Read More >

We offer several Scrum Alliance certifications through public training events. Please review the Certifications page for more details. Read More >

Scrum Alliance, Inc. is the organization that defines and supports the guidelines for Certified ScrumMaster, Certified Scrum Product Owner, and other popular Scrum certifications. Learn more by visiting http://www.scrumalliance.org. Read More >

SolutionsIQ is a registered education provider for Scrum Alliance. Read More >

There are additional Scrum certifications available within the industry. At this time, we only provide Scrum certifications through the Scrum Alliance. Learn more about Certification Options > Read More >

If you are unable to attend an event for which you have registered and paid, you may arrange for someone else to take the course in your place. Substitutions may be made at any time until the day of the course. Please e-mail [email protected] to process any changes. Read More >

The following transfer policy is effective August 1, 2017.* Transfers requested thirty (30) days before the scheduled start of the training event will be processed at no charge. Transfers requested at least fifteen (15) days before the event will be subject to a $150 transfer fee. Transfers requested at least seven (7) days before the… Read More >